Frequently Asked Questions
Q. Can I use the bike to do my shopping in town?
Of course, BikeScranton wants the bikes to be used to replace your car.
Q. Do I have to wear a helmet?
BikeScranton promotes safe riding practice, and provides and requires helmets for all cyclists. Cyclists are at risk to injury, and we require you to wear a helmet while you use our bikes.
Q. Is the bike mine to keep?
No. Think of the bike share program like a library for bicycles. Members of the community may borrow and return bikes from participating sites just as they borrow and return books from the library.
Q. Can my son or daughter use a bike?
We require all cyclists using the program to be 18 years of age or older.
Q. What if the bike is damaged, or stolen while I have it out?
The cyclist is responsible for the bike while it is in use. We understand that routine wear and tear may occur, and will not hold the cyclist responsible for minor damage resulting from responsible use. If the bike is returned inoperable, you may be asked to pay for the bike. Cyclists are responsible for returning the bike in the condition in which it was issued. If the bike is stolen, while in your possession you will be asked to pay for the bike.
Q. Why do I have to leave a copy of my ID?
BikeScranton works on the honor system. If you do not return the bike, we will share the copy of your ID with local police.
Q. How much does it cost to use a bike?
There is no fee to borrow a bike from the BikeScranton program, however donations in support of the program are always appreciated. To make a donation, visit www.lhva.org/donate.